Grant missing permissions
Fix "missing required permissions" sync errors by reconnecting the integration and approving every requested permission.
When a sync reports "Your account is missing required permissions", the connection to the provider works, but it was granted fewer permissions (OAuth scopes) than the connector needs to read your content. This is a property of the grant itself, so the only fix is to redo the connection with the full set of permissions.
Why this happens
- A permission was declined during the original connection flow. Some providers let you untick individual permissions on the consent screen.
- The connector gained a capability that needs an additional permission, and your older grant predates it.
- A workspace admin restricted which permissions third-party apps may hold, or the provider requires admin approval for some of them.
How to fix it
- Open Integrations in Nordvec.
- Find the affected integration and choose Reconnect.
- On the provider's consent screen, approve all requested permissions. Each one maps to a concrete need, typically reading the documents, files, or messages the connector syncs; there are no optional extras in the list.
If the consent screen says an administrator must approve the app, forward the request to your workspace admin. Providers with admin-consent flows (for example Google Workspace and Microsoft 365 organizations, or Slack workspaces with app approval) block the grant until an admin allows it, and reconnecting before that approval will produce the same error.
What happens after reconnecting
Syncing resumes automatically with the new grant. Items that previously failed with permission errors are retried on the next sync.