Customer Support
Nordvec + Intercom
Search your Intercom conversations, articles, and customer profiles. Find solutions from past support interactions.
How Nordvec searches Intercom
Conversation search
Indexes full customer conversation histories. Find how specific issues were resolved in past interactions.
Help center articles
Indexes Intercom Articles alongside conversation data. Surface published solutions and internal knowledge together.
Customer context
Includes customer profile data in search results. Understand who the customer is alongside the conversation content.
Works alongside your other tools
Customer conversations live in Intercom, product docs are in Notion, and the account details are in HubSpot. Nordvec merges all customer context.
Local file sync is coming soon, bringing your desktop files into the same unified search alongside your cloud tools.