Intercom
Connect Intercom to Nordvec: what gets indexed, how to filter searches by it, and how to connect. Customer Support.
Search your Intercom conversations, articles, and customer profiles. Find solutions from past support interactions.
This connector is on our roadmap and not yet available to connect. The source_provider values and search behavior below describe how it will work once it ships.
What gets indexed
Nordvec ingests your Intercom files: conversations, articles, customer profiles, notes, tags. Every item is indexed, permission-aware, and searchable through the API.
Filtering searches by Intercom
Documents synced from Intercom carry these source_provider values. Pass one to
/documents/search to restrict results to
this connector:
intercom
curl https://nordvec.com/api/v1/documents/search \
-H "Authorization: Bearer $NORDVEC_API_KEY" \
-H "Content-Type: application/json" \
-d '{"query": "quarterly report", "sourceProvider": "intercom"}'Connecting Intercom
Intercom is not yet connectable. Once it ships, you will connect it from your integrations settings. Nordvec authenticates over OAuth and mirrors the source's own access controls, so search only ever returns Intercom content the user can already see. Documents are stored in the EU; every processor that touches them is published with its jurisdiction and transfer basis at /subprocessors.