# Reconnect a connector
Source: https://nordvec.com/docs/guides/troubleshooting/reconnect-integration#how-to-fix-it

## How to fix it [#how-to-fix-it]

1. Open **Connectors** in Nordvec.
2. Find the affected connector. It shows the error state reported by the
   last sync, and a **Reconnect** button on its card.
3. Choose **Reconnect** and sign in to the provider with the **same account**
   you originally connected. Approve every permission the provider lists;
   declining one leads to a
   [missing-permissions error](/docs/guides/troubleshooting/insufficient-scopes)
   instead.

Reconnect is also available from the connector's details at any time, not
only after an error.

Reconnecting keeps everything already synced. Do not use **Disconnect** to fix
an expired sign-in: disconnecting permanently deletes every document the
connector synced.

If you sign in with a different account than the one the connector was set
up with, Nordvec refuses the reconnect and changes nothing. To switch accounts,
disconnect the connector and connect the other account instead.

### Connectors that cannot be reconnected in place [#connectors-that-cannot-be-reconnected-in-place]

Guru, Notion, Zendesk, Freshdesk, Trello and e-conomic do not offer
**Reconnect**, because Nordvec cannot confirm that a new sign-in belongs to the
same account. For these, disconnect the connector and connect it again. Disconnecting deletes the
documents it synced, and the next sync imports them again from the start.